Terms of use

Terms of use

Welcome to our online store. By using our site, you automatically agree to the following terms, which you should read carefully and if it does not agree, it should not use its services and content. The visitor / user is kindly requested to check the content of the terms of use for possible changes. The continued use of the Elan Beauty Salon website even after any changes means the unconditional acceptance of these terms by the visitor / user.

These terms of use apply only to transactions carried out exclusively through the company’s elansalon.eu website with the following features:

Company: Eleni Garipi and Co. OE Trade of cosmetics and artificial nails

Address: Antheon 66, Perea PC 57019 Thessaloniki


The purpose of our company is to provide the best possible service to our customers. This e-shop enables both our customers and all Internet users to be informed immediately about the products offered by our company, as well as to make their purchases electronically.


Copyright and Trademark

All the design of the websites of the website, the text, the graphics, the selection and the settings, are the intellectual property of our company and are protected according to the relevant provisions of the Greek law, the European law and the international conventions. All rights reserved, any text or image or mark, are registered and used in this online store, with the permission of their respective owners.


You can see how we use your information in the Privacy Statement (Privacy Policy). The use of the web pages and services provided to the visitor / user by the website elansalon.eu presupposes their unconditional agreement with the terms stated therein.


In order to carry out any transaction through the online store of our company and to place orders for its products, the disclosure of some personal data of the customer will be requested. When placing the order, you will be asked for the full name, shipping address of the products, the billing address of the order (in case it is different from the shipping address), the number of a contact telephone, your e-mail address (e-mail) and in cases where the payment is made by credit card, the number, the expiration date of the card and the three-digit security code.


This data is processed by the company in compliance with the implementation of the EU Data Protection Directive 1995 (DPD), as well as the EU General Data Protection Regulation (GDPR) with application from 25 May 2018. For more details we refer you to the Privacy Statement (Privacy Policy) of this website
Credit card details are not stored in the company’s storage media during the transaction.
Our company makes use of the information you give us during the electronic submission of the form, in order to contact you regarding

  • the delivery of the order at your place
  • for confirmation and identification of the customer in any necessary case
  • for new or alternative products offered by our company
  • special offers and news of our site

The registration of your personal data, means that you consent to this data being used by our company for the reasons stated in the Privacy Statement (Privacy Policy)


SSL (Secure Sockets Layer) is now the global standard for identifying websites to Internet users and for encrypting data between Internet users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information when transmitted. In addition, all information sent over the SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer.

In addition, personal security is the password you provide when you become a member of the elansalon.eu website.

In order to present any of your personal information, the username and password must first be given. For this reason, you must keep these items safe so that they do not fall into the hands of others. We also advise you to create a password using symbols along with alphanumeric characters.
Finally, remember that credit card details are not stored in the company’s storage media during the transaction. All transactions you make through elansalon.eu are governed by International and European law, which regulates issues related to e-commerce as well as the Law on Consumer Protection (Law 2251/1994), which regulates issues related to distance sales.


The available products for sale, their features, prices and available stock, can be found at elansalon.eu and are accessible to everyone. Users can search for more information about each product by clicking on the product icon.

Our company guarantees the timely information of the customers about the availability or not of the products, but does not bear any responsibility for their availability.

Our company makes every effort every day to provide all the required information for each product (technical characteristics, prices, etc.). However, in order to reduce any mistakes, we would recommend that before any completion of your purchase, you contact us in cases where the prices or any other feature of the product is beyond the usual and reasonable.

The prices listed in the relevant catalogs next to each
product, there is the price which includes the current VAT.
Our company reserves the right to adjust the prices of its online store, without being obliged to inform the consumer public.


Orders through the online store elansalon.eu are concluding distance selling contracts, which are governed by the legal framework of N. 2251/1994 (as it is valid today) and the amendments referred to in Presidential Decree 131/2003 (Government Gazette A ‘116 / 16.05.2003) and Decision 31619 Government Gazette 969 / 22.3.2017 as well as the adaptation of Greek legislation to the Directive 2011 / 83 / EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Council Directive 93/13 / EEC and Directive 1999/44 / EC of the European Parliament and of the Council and repealing Council Directive 85/577 / EEC and Directive 97/7 / EC of the European Parliament and of the Council, published in the Official Journal of the European Union, number L 304 of 22.11.2011 as it entered into force on 13 / 06/2014.

The user has the right to conclude a valid order through the online store, if he is legally competent in compliance with the provisions of the Greek Civil Code (if he has reached the age of eighteen and is not in legal assistance regarding the conclusion of a sales contract). Orders can also be placed by legal representatives of legal entities. Our company reserves the right to demand the return by the supervisor or guardian of any orders that will be made by legally incompetent persons.


In order to place the order in our online store, the following are required:

  • Filling in the special form with the necessary information for concluding the sales contract.
  • The unconditional acceptance of the terms of the contract of sale and the terms of use, in particular the collection and where required the use of personal data.

On all the pages of the online store elansalon.eu and next to each product available for purchase, there is the add button in the shopping cart. Navigate to our online store and add to your cart the products you wish to buy.

To continue your shopping, select from the main categories, the one that contains the next item you are looking for and add it to your cart as well. When you have completed the process of adding products, press the “Go to checkout” button. In order to be able to order it is not necessary to be a member of the elansalon.eu online store, but we would advise you to become a member, as the whole process will be much easier in any future use of our online store. Fill in the form with the username and password you stated during your registration and select “LOGIN” in the membership area.

If you are not a member, press the create new account button and fill in an active e-mail account on the new member registration form. The e-mail that you will declare must exist because our communication will be done through the e-mail that you have stated during your registration. Even if you do not become a member, you will be asked for personal information such as: invoicing and ordering address, e-mail, contact telephone, information necessary for the conclusion and completion of the contract between the two parties.

Ordering process

The order is completed in 5 steps:

  • Identification (Ability to log in, register or continue as a guest)
  • Billing and shipping address
  • Select shipping method
  • Choice of payment method
  • Confirmation and registration of the order

In case of any pending issue in your order, we will contact you at the details you have stated to us.

In case you do not receive a relevant e-mail confirming your order or notifying us by phone, it is your obligation to inform us without delay, as there is probably a problem with the contact details you have stated. Our company does not bear any responsibility in case you have entered your contact details incorrectly, as a result of which it is not possible to communicate with you.


Payment methods are explicitly mentioned on the order completion page.


The terms and conditions described in this policy apply to all products purchased in Greece through the online store elansalon.eu

Order cancellation

When you place your order through the elansalon.eu online store, you have the option to cancel your order within the same day you placed your order.

For any return of your products you can send us your request in writing by e-mail to contact@elansalon.eu. For any information you need, you can contact us by consulting the contact details of our site. The products you want to return should be in excellent condition, with closed packaging. You are responsible for the cost of returning the products unless the product is covered by a warranty due to a manufacturing defect. In case you open the package of the product, you should make sure to return it in perfect condition, together with all the parts and components of which it consists.

You agree to take care of the condition of the returned products from the moment they are delivered to you until the moment you deliver them to our store or to the transport company or the courier company.

Our company is not responsible for defects or poor quality of products available to its customers. All products are received from suppliers packaged. In the event that a defective product is found on the delivered products, you reserve the right to return and replace it with our shipping costs.

In case they are not returned within 15 days then our company may not accept any return or product replacement. In any case, the maximum return period for replacement may not be extended beyond fifteen (15) calendar days from the date of receipt.

Except for the rights provided by the return policy, all rights applicable to consumers are recognized in each case under the existing provisions and laws relating to the contract of sale, as well as any rights arising in connection with the product warranty terms.

Transportation of returned products

In case you wish to return goods due to a change of mind, you will be charged the immediate cost of returning the products. The return of the returned products will be possible only from the address that you had stated from the beginning for their shipment and which you have indicated to us in writing.
You agree to give our company as much detail as possible about the delivery address of the goods, for example floor, difficulties of access of the carrier / courier, elevator, narrow stairs, etc., in order to facilitate the collection process from the place where we will indicate. You agree that there will be adequate access to the place for the receipt of the returned goods.
If the carrier / courier considers that the receipt of the products from the place you indicate, may cause damage to your property, he will inform you orally and will record it in the receipt form. You can instruct the cooperating transport company / courier to collect the products despite this instruction, however we will not be responsible for any damage that may be caused to your property or goods as the collection of the products will be done with due care and attention. .

You agree to give the partner all the products you wish to return, including all parts and components that make them up. Upon receipt of the returned products by the carrier you will sign a receipt form to certify that the delivery to the carrier has taken place. The receipt form will be given to you by the cooperating carrier / courier.

If you are not able to be present at the reception of the goods from the place, you can appoint a representative who will undertake this process on your behalf. This representative should be an adult and able to oversee the receipt of your products on your behalf.

Return of value for returned products

If you meet the return conditions, we will refund the amount corresponding to the value of the goods you return in the same way you made the original transaction unless you wish another way of return for which you must inform us in writing.

The return of the returned products will be made as soon as possible. In any case, it will take place after you inform us in writing about the return request of the products and we accept their return as well as if the products have been delivered to the cooperating transport company / courier.


Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the specified time we will inform you by phone or e-mail, in order to tell us if you wish, under these conditions, the completion of your order. Our company does not bear any responsibility for any situation that is beyond its own fault and will do everything humanly possible for your best service.

In cases where you have placed an online order and upon receipt you find that one or some products are missing from the total order, please contact us to arrange all the necessary details and we will send you the products you did not receive without any additional charge .

Modification of the present terms: Our company reserves the right to modify or renew the terms and conditions of transactions. It undertakes the obligation to inform this text for any change or addition to the terms.

In case of non-receipt of the ordered goods (and if a long time has passed since the registration of the order), please contact our company. For your best and fastest service, we would recommend you to mention the special order code that has been sent to the e-mail address you stated during your order.

According to Directive 2013/11 / EC, which was incorporated into Greek legislation with JM 70330/2015 and Decision 31619 Government Gazette 969 / 22.3.2017 (article 8), the possibility of electronic resolution of consumer disputes is provided through the Alternative Dispute Resolution procedure in the whole of the European Union. If the Customer has a problem with a purchase made from the Online Store and resides in the EU he can use the website https://webgate.ec.europa.eu/odr/main/?event=main.home.show for out-of-court settlement of the dispute.

GDPR Privacy Policy & Compliance


The use of the web pages and services provided to the visitor / user, by the website elansalon.eu, presupposes your unconditional agreement with the Privacy Policy for the protection of Personal Data of this website. Therefore, the visitor / user must carefully read the contents of this page, before using the services of our website. If he does not agree, he should abandon it and NOT make any use of its services and content.

This privacy policy may change from time to time depending on legislation or industry developments. We will not explicitly notify our customers or users of our website of these changes. Instead, we encourage you to periodically check this page for any changes to this privacy policy. Your continued use of the elansalon.eu website, even after any changes to the Privacy Policy, constitutes your unconditional acceptance of these terms.


We collect and process your personal data only when absolutely necessary. We will never sell, rent, distribute, or disclose your personal information in any way. If you are under 16 years old, you must have your parents’ consent before using the services of this site.

Relevant legislation

In addition to our company’s internal information systems, this website is designed to comply with the following laws / regulations regarding the protection of users’ personal data:

  1. EU Data Protection Directive 1995 (DPD)
  2. EU General Data Protection Regulation (GDPR) 2018

Personal information collected by this site and why we collect it

This site collects and uses personal information for the following reasons:

Monitor site traffic

Like most websites, it uses Google Analytics (GA) to track user activity. We use this data to determine the number of people who use our site, to better understand how they find and use our web pages and to see their progress within the site. Although GA records data such as your geographical location, your device, your web browser and your operating system, none of this information is made personally known to us. GA also records your computer’s IP address, which could be used to identify you, but Google does not give us access to it. We believe that Google is a third party data processing entity that complies with the requirements of European law.

Contact forms and email links

If you choose to contact us using our contact form or email link, none of the data you provide will be stored on this website or transferred or processed by any third party data processing provider as defined below. in the section “Our third party data processors”. Instead, this data will be emailed to us via the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by a TLS security protocol (sometimes known as SSL), which means that e-mail content is encrypted before being sent over the Internet. The contents of the e-mail are decrypted by our local computers and devices.


If you choose to participate in our email newsletter, the email address you submit to us will be forwarded to MailChimp, which provides us with email marketing services. MailChimp is a third party data processor (see “Our Third Party Data Processors” below). The submitted e-mail address will not be stored in the on-site database or in any of our company’s internal IT systems.

Your email address will remain in the MailChimp Database as long as we continue to use its email marketing services or until you explicitly request its removal from the list. You can do this by using the unsubscribe link in all the newsletters we send you.

As long as your email address remains in your MailChimp database, you will receive periodic (approximately once a month) email updates from us.

About cookies

What is a cookie?

The term “cookie” refers to a small data file consisting exclusively of a set of textual information, which the site transfers to the web browser on your computer’s hard drive, or temporarily throughout your visit. , or sometimes for longer periods, depending on the type of cookie. Cookies perform various functions (for example, distinguishing you from other visitors to the same website or remembering certain things about you, such as your preferences) and are used by most websites to improve your user experience.

Each cookie is unique to your browser and contains some anonymous information. A cookie usually contains the name of the field from which the cookie came from, the “lifetime” of the cookie as well as a value (usually in the form of a randomly generated unique number).

Types of cookies

The basic types of cookies that websites may use are described below

Visit cookies (session cookies)

These are temporary cookies that remain in the cookies file of your device’s browser only during your visit and are deleted when you close the browser.

Persistent cookies

These remain in your device’s browser’s cookies even after the browser is closed, sometimes for a year or more (the exact length of stay depends on the lifespan of each cookie). Permanent cookies are used when the site administrator may need to know who you are for more than one visit (eg to remember your username or your site preferences).

First-party cookies

These are cookies that are installed in the browser and / or on the hard drive of your device by the website you are visiting. This includes assigning a unique identifier to you in order to track your browsing on the site. Webmasters often use first-party cookies to manage their visits and for identification purposes.

Third-party cookies

These are cookies used by third parties, such as e.g. social networks, to track your visits to the various sites on which they are advertised. The webmaster has no control over these third party cookies.

The cookies on this website and how to manage them

On this website, we use cookies to improve the experience of the use of the website by its visitors. The operation of the website will be significantly affected if you disable or do not accept the use of cookies.
The following is information about the third party cookies we use on this website, including how they are disabled and the effect of the deactivation on the operation of the website. If you would like more information on how to manage certain types of cookies, including how to check or delete them, please visit: www.aboutcookies.org .

Google Analytics cookies

Google Analytics cookies are performance analysis / logging cookies that allow us to collect anonymous information about how visitors use our website. These cookies can inform us about how many visitors use the website, the time and duration of access, while also providing information on how to navigate visitors to different parts of the website. This information helps us to improve the way our website works. They are anonymous information and do not contain personal data.

The information collected by Google Analytics cookies about our website is transferred and stored on Google servers in accordance with Google’s privacy policy.

For more information about Google Analytics, please click onhttps://support.google.com/analytics/answer/6004245

You can turn off tracking from Google Analytics by clicking on https://tools.go ogle.com/dlpa ge/gaoptout?hl =en=GB

If you disable these cookies, your use of the website will not be counted, nor will it be used in the statistics we collect to improve the services we provide through the website. The operation of the site will not be affected.

Cookies from video service providers (Google, Vimeo, DailyMotion etc)

These providers can place cookies on your device, if you watch on our website videos that provide us as an external service.

If you turn off these cookies, you may not be able to see the embedded videos from our site.

Cookies from social networks

Third party social networks can place cookies on your device if you choose to share content from our site with them, by clicking on one of the built-in buttons entitled “Share”.

If you disable these cookies, the “Share” function will not be available.

About the server of this site

All web traffic (file transfer) between this site and your browser is encrypted and transferred via HTTPS using SSL (Secure Sockets Layer).

Our third party data processors

We use a number of third parties to process personal data about us. These bodies have been carefully selected to comply with the legislation referred to in this text.

Data breaches

For all your personal information stored in our database, all necessary measures will be taken to secure it.

We will report any unlawful breach of this website or any third party data processing database to anyone and anyone directly concerned and to the authorities within 72 hours of the breach, provided that the personal data that is stored in a recognizable form, have been stolen.


You can make purchases and orders of your favorite products in the following ways:

Order through our eshop at www.elansalon.eu

Find the products you are interested in through the search engines or from the various thematic pages (eg blog). Click on the link (cart) that is marked under the product you are interested in and this will be inserted in your electronic “shopping cart”.

When you have finished your selections click on the link (Shopping Cart) where you will be asked to define a payment and shipping method.
Phone Order at 2392039383
Choose the products that interest you and record them or put them on the “wish list”.
Then call us daily 10:00 – 20:00 and give us your order.
We are waiting for you up close….

Visit the Elan Beauty Salon, 66 Antheon, Perea, Thessaloniki.
Information: 2392039383
Opening Hours: Monday – Friday: 9:00 – 21:00 & Saturday: 9:00 – 16:00


With the completion of your order, the delivery process begins immediately, which in 90% of cases is completed in 1 or 3 working days. In other cases it does not exceed 5-7 days. During this time the products are ordered and received by the companies, packed by us and sent by courier to the address you have stated. In exceptional cases where there is a temporary shortage or seasonal load (eg Christmas) your order may be delayed. An additional delay of 1-2 days is provided for “Remote and Inaccessible” areas of the country. Purchases over 30 € are sent free of charge otherwise shipping costs are 3 €


For your service you can choose to pay for your purchases through:

1) COD: You pay in cash to the ACS Courier when the parcel is delivered to your place. Cash on delivery cost € 3, regardless of order amount.

2) Credit, Debitor Prepaid Cart: You pay through the secure environment of Eurobank, with which we work. All your card details are entered and processed in the Eurobank environment and are protected by high security systems. Accepted cards are Visa, Mastercard and Maestro, regardless of which bank they are issued from.

3) Bank Transfer: You can deposit the price of your order in the following Bank Account of the company. When placing your order, choose to pay by direct bank transfer.


ΙΒΑΝ: GR 1902600940000070200600726

No. of Account: 00260094070200600726
Beneficiary: Ελένη Γκαρίπη και ΣΙΑ Ο.Ε.


ΙΒΑΝ: GR6201108640000086444006661
No. of Account: 86444006661
Beneficiary: Eleni Garipi and Co. OE

Please fill in your name or your order number in the reason for the deposit.

Attention: If you want a transfer from another bank from the partners of our online store, then the costs of the bank are borne by the user. Otherwise, the shipment will not be processed until the costs we have been charged by the bank are reimbursed.

4) Online payment via PayPal

5) Online payment via Viva Wallet

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